Coding &
denial consulting,
purpose-built for EMS.
A proposal for Mobile Medical Response — focused, expert-led calls every Tuesday and Thursday to work through real coding questions and denied claims alongside your team.
EMS billing is unforgiving.
Mobile Medical Response operates one of Michigan's busiest EMS and non-emergency transport networks — and ground ambulance billing is one of the least forgiving environments in healthcare. Origin and destination modifiers, medical necessity documentation, level-of-service decisions, and payer-specific edits all collide on a single trip record.
"Would you be able to provide an expert for a one-hour call on Tuesdays and Thursdays? We'd ask questions about coding and denials, and review claims while on the call."
That request is exactly the engagement model where Solutions Group adds the most value — sitting next to your billing team, working real claims, and converting questions into repeatable answers your coders and follow-up staff can apply long after the calls end.
Two experts.
Two hours a week.
A focused, four-week engagement designed around the exact cadence MMR requested — Tuesday coding calls and Thursday denial calls, each one hour, working live on your team's questions and claims.
Live coding consults
One hour every Tuesday with Fredricka Harris — coding questions answered in real time, with your team's actual claims on screen.
Live denial consults
One hour every Thursday with Andrea Breaux — denied claims reviewed line-by-line, with appeal and rework guidance.
Claim-level review
Calls work from MMR's actual trip records and remits — not slideware. Every recommendation is tied to a specific code, modifier, or denial reason.
Knowledge transfer
Patterns and decisions captured during calls so your coders and AR staff carry forward what's learned.
Service:
Coding & Denial Consulting.
A one-month engagement of expert-led calls focused on EMS coding accuracy and denial resolution.
For the term of the engagement, Solutions Group will exercise reasonable business efforts to:
To get the most out of each call, MMR will identify and have available, at its discretion:
All claim data shared on calls is handled in accordance with HIPAA and MMR's BAA with Solutions Group.
The right specialist
on the right call.
Project management is delivered by two dedicated subject-matter experts — each leading the call that matches their specialty.
Fredricka Harris
Leading MMR's coding consulting calls. Fredricka brings deep expertise in EMS and ground ambulance coding — modifiers, levels of service, and medical necessity documentation — and translates payer guidance into decisions your coders can apply immediately.
Andrea Breaux
Leading MMR's denial consulting calls. Andrea works through denied claims line-by-line — identifying root cause, appeal strategy, and the workflow changes that prevent the same denial from recurring across the AR pipeline.
Flat-fee engagement.
Built for the month ahead.
A single, all-inclusive fee for the four-week engagement — covering both consultants, all eight hours of live calls, and follow-up documentation.
Pricing reflects a focused four-week scope. Engagements may be renewed or expanded on a month-to-month basis as MMR's needs evolve.
A trusted strategic
healthcare finance partner.
From proposal
to first call.
- 1
Confirm engagement
MMR confirms acceptance of this proposal and identifies the right internal point(s) of contact for Fredricka and Andrea.
- 2
Calendar & access
Recurring Tuesday and Thursday one-hour calls are placed on the calendar; secure sharing of sample claims and remits is established.
- 3
Week one kickoff
First Tuesday: Fredricka opens with coding priorities from MMR. First Thursday: Andrea begins denial review on the most impactful denial reasons.
- 4
Wrap & decide
End of month four-week recap with documented recommendations and an option to renew, expand, or pause the engagement.